RedWorks LLC ("RedWorks," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you use our website, tools, software, forms, consulting services, AI services, automation services, or related offerings.
By using our website or services, you agree to this Privacy Policy.
Information We Collect
We may collect the following types of information.
Contact Information
- Name
- Email address
- Phone number
- Company name
- Job title
- Mailing address, if provided
- Billing contact information
Business and Client Information
- Information you provide during consultations
- Project details
- Workflow details
- Business process information
- Client requests, messages, notes, and instructions
- Files, documents, PDFs, spreadsheets, images, or other materials you upload, submit, or send to us
- Information needed to build, test, troubleshoot, or maintain workflows, automations, tools, software, or reports
Account Information
- Login information
- Account settings
- Subscription plan information
- Usage history
- Tool activity
- Uploaded file history
- Generated reports or outputs
- Support requests
Technical Information
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Website usage data
- Session data
- Approximate location based on IP address
- Cookies or similar tracking technologies
- Log data related to website, account, or tool usage
Payment Information
- If you purchase services, payment information may be processed by third-party payment providers, such as Stripe or another payment processor.
- We do not intend to store full payment card numbers on our own systems. Payment processors may collect and process payment information according to their own privacy policies and security practices.
How We Use Information
We may use information to:
- Provide our services
- Operate our website, tools, software, and accounts
- Respond to inquiries
- Schedule consultations
- Prepare proposals, quotes, invoices, and Statements of Work
- Build, test, improve, troubleshoot, and maintain automations, tools, workflows, software, reports, and AI features
- Process payments and manage subscriptions
- Communicate with clients and users
- Provide customer support
- Send service updates, account notices, billing notices, and administrative messages
- Send marketing communications, where permitted
- Improve our website, products, and services
- Monitor performance and usage
- Maintain security and prevent misuse
- Detect fraud, abuse, technical issues, or unauthorized access
- Comply with legal, tax, accounting, and regulatory obligations
- Enforce our agreements and protect our rights
Client Files and Uploaded Documents
If you upload or provide documents, PDFs, spreadsheets, data, business files, insurance documents, applications, policies, forms, or other materials, we use them to provide, operate, maintain, secure, troubleshoot, and improve the requested service or tool.
You are responsible for ensuring you have the right to provide any documents, files, or data to RedWorks.
Do not upload highly sensitive information unless necessary, including:
- Social Security numbers
- Bank account numbers
- Credit card numbers
- Passwords
- Medical records
- Protected health information
- Government identification numbers
- Regulated consumer information
- Information you are not authorized to share
If highly sensitive information is required for a project, appropriate safeguards should be agreed in writing before submission.
AI and Automated Processing
RedWorks may use artificial intelligence, machine learning, automation, large language models, or related tools to provide certain services.
Information you submit may be processed by third-party AI providers or automation platforms as needed to generate outputs, analyze documents, compare files, summarize information, classify data, or perform requested services.
AI-generated outputs may be inaccurate, incomplete, outdated, biased, or unsuitable for a specific purpose. You are responsible for reviewing and validating outputs before relying on them.
Unless otherwise stated in writing, RedWorks does not use client files or uploaded documents to train RedWorks-owned AI models. Third-party AI providers may process data according to their own terms, policies, and data processing practices.
Third-Party Service Providers
RedWorks may use third-party providers to operate its business and provide services, including:
- AI providers
- Cloud hosting providers
- Database providers
- Payment processors
- Email providers
- Analytics providers
- Website tools
- Automation platforms
- Customer support tools
- Calendar and scheduling tools
- File storage providers
- Security and monitoring tools
- Professional advisors
These providers may process information on our behalf as needed to provide services, operate systems, process payments, maintain security, troubleshoot issues, or comply with legal obligations.
We are not responsible for the privacy practices of third-party services that operate under their own terms and privacy policies.
Cookies and Analytics
Our website may use cookies, pixels, analytics tools, local storage, or similar technologies to:
- Operate the website
- Remember preferences
- Understand website traffic
- Improve performance
- Support security
- Measure marketing effectiveness
- Analyze user behavior
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
If we use non-essential advertising or tracking cookies, additional consent tools or notices may be provided where required by law.
Marketing Communications
We may send marketing emails or other communications about RedWorks services, updates, or offers.
You may unsubscribe from marketing emails by using the unsubscribe link or contacting us.
Even if you unsubscribe from marketing, we may still send transactional or administrative messages, including account notices, billing messages, security alerts, service updates, and project communications.
How We Share Information
We may share information with:
- Service providers who help operate our business
- Payment processors
- Cloud hosting and software providers
- AI and automation platforms used to provide services
- Email, scheduling, and communication providers
- Analytics and website performance providers
- Legal, tax, accounting, insurance, or professional advisors
- Government authorities, regulators, courts, or law enforcement if required by law
- Parties involved in a merger, acquisition, financing, restructuring, sale of assets, or business transfer
- Other parties with your consent or at your direction
We do not knowingly sell personal information.
We do not knowingly share personal information for cross-context behavioral advertising unless disclosed and handled as required by applicable law.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information.
These safeguards may include access controls, authentication, limited permissions, secure hosting, encryption where appropriate, monitoring, and vendor security practices.
However, no website, software system, AI service, cloud platform, storage system, email system, or internet transmission is completely secure. We cannot guarantee absolute security.
You are responsible for protecting your own systems, accounts, passwords, devices, files, and integrations.
Data Retention
We retain information as long as reasonably needed to:
- Provide services
- Maintain business records
- Support accounts and subscriptions
- Complete projects
- Resolve disputes
- Enforce agreements
- Maintain security
- Troubleshoot technical issues
- Comply with legal, tax, accounting, or regulatory obligations
- Improve or operate our services
We may delete client files, uploaded documents, temporary files, logs, or generated materials after they are no longer needed unless retention is required by law or agreed in writing.
You are responsible for keeping your own backup copies of important documents, files, reports, and outputs.
Data Deletion Requests
You may contact us to request deletion of certain information.
We may deny or limit deletion requests where information is needed to:
- Provide services
- Complete transactions
- Maintain business records
- Comply with legal, accounting, tax, or regulatory obligations
- Resolve disputes
- Prevent fraud or security issues
- Enforce agreements
- Protect legal rights
- Maintain backups or system integrity
If deletion is not possible immediately due to backups or technical limitations, information may remain in backup systems for a limited period until overwritten or deleted according to normal retention practices.
Your Privacy Choices and Rights
Depending on where you live, you may have privacy rights under applicable law. These may include the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of certain information
- Opt out of certain processing, sales, sharing, or targeted advertising
- Limit certain uses of sensitive personal information
- Appeal a privacy rights decision, where required by law
To make a request, contact us at redworksgoodconsultation@gmail.com or through our contact form.
We may need to verify your identity before responding. We may deny requests where permitted by law.
California and Other State Privacy Notices
Certain U.S. state privacy laws may provide additional rights to residents of those states.
RedWorks does not knowingly sell personal information.
RedWorks does not knowingly process personal information for targeted advertising unless disclosed and handled as required by applicable law.
If our practices change, we will update this Privacy Policy and provide any legally required notices or opt-out mechanisms.
International Users
RedWorks is based in the United States.
If you access our website or services from outside the United States, you understand that your information may be processed and stored in the United States or other locations where our service providers operate.
Privacy laws in those locations may differ from the laws in your jurisdiction.
Data Breach Notice
If we become aware of unauthorized access to personal information, we will take reasonable steps to investigate, contain, and respond.
Where required by law, we will notify affected individuals, clients, regulators, or other parties within the legally required timeframe.
Children's Privacy
Our services are intended for businesses and adults.
We do not knowingly collect personal information from children under 13.
If we learn that we collected personal information from a child under 13, we will take reasonable steps to delete it.
Links to Other Websites
Our website may contain links to third-party websites, platforms, tools, or services.
We are not responsible for the privacy practices, content, availability, or security of third-party websites or services.
Business Transfers
If RedWorks is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, information may be transferred as part of that transaction.
The receiving party may use the information according to this Privacy Policy unless otherwise disclosed.
Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on our website with a new effective date.
Your continued use of our website or services after the updated Privacy Policy is posted means you acknowledge the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us at:
RedWorks LLC
Email: redworksgoodconsultation@gmail.com
Website: RedWorksGood.com